BEGIN:VCALENDAR VERSION:2.0 PRODID:-//hacksw/handcal//NONSGML v1.0//EN TZ:+00 BEGIN:VEVENT DTSTART:20140506T000000Z DTEND:20140506T000000Z SUMMARY:Complaint Handling and Management: From Receipt to Trending starts on the 6th May 2014 LOCATION:Online Event,Fremont,United States END:VEVENT END:VCALENDAR