BEGIN:VCALENDAR VERSION:2.0 PRODID:-//hacksw/handcal//NONSGML v1.0//EN TZ:+00 BEGIN:VEVENT DTSTART:20100819T000000Z DTEND:20100819T000000Z SUMMARY:Best Practices in Complaint Management - Webinar by GlobalCompliancePanel starts on the 19th August 2010 LOCATION:Online Training Webinar,Wilmington, DE,United States END:VEVENT END:VCALENDAR